Why be nice?

Recently, I gave some free professional advice to a former colleague. They responded with very sharp words saying they did not want unsolicited advice. My reply was that I would no longer give any advice. The former colleague’s sharp words resulted in my future unwillingness to help them. They basically burned their bridges. As a […]

Use Fewer Words

One of the best ways to make your business communication work better is to use fewer words. This is not always as easy as it sounds. You may have to take twice as long editing your content as you did writing the original material.¬†First, simply take out words that aren’t needed. Second, look at each […]