Streamline Your Customer’s Experience, Part 2
Magazines provide a reading experience that beats tablet readers, in some ways. No batteries needed, for one. And they work during the “no electronics” part of your flight to Detroit. Some magazines like you to smell your way through the pages, like Details Magazine.* However, their perfume inserts cause me to stumble. Not that I’m […]
Streamline Your Customer’s Experience, Part 1
Last Saturday, I filled in an online customer service survey. I was feeling generous with my time. But I almost didn’t make it past the first page! The survey company made it way too hard to begin. They should have had a single field to fill in, rather than all five. The amount of time […]
Want to Use a Coupon Service?
Coupon services are huge. They drive sales to your business like few other resources can. In fact, many consumers won’t buy something unless a coupon is part of the deal. There are lots of things to consider before you start using coupons. > What is your target audience? > How will you target them? By […]
The Best Thing To Do This Year – Remember Her Name
There is so much to keep track of today. Thankfully, modern technology often comes to the rescue. However, it can be a crutch: “I can just look it up.” Remembering that new person’s name is huge. You’ll give that person a feeling that you value them. You’ll feel more confident as you relate with them. You’ll […]
Being Nice Goes a Long Way
It’s all too easy to get caught up in the pressure of our task at hand. Many times when we do that, we will drive right over the people we’re dealing with. If we can step back and think about what our client initially wanted, many times we can more easily reach their goals. If […]
It’s OK to Take a Break
Sometimes the best way to get perspective is to take a break. We all were designed to have rest. Use your physical muscles, rather than your brain. Clear your head. Pause and let your ideas tank refill. So in keeping with that idea, Greener Grass Media’s Blog won’t have any new posts until the new […]