Be Careful, Be Safe.
I woke up with a start. The adrenaline was pumping so fast that I was wide awake. I was on the phone with a potential client. We talked for a while and she asked me for my website’s login and password information, so that her coding expert people could assess my abilities. I gave them […]
A Simple Way to Improve Customer Feelings
Say thanks. With a note. During the first week of January, I received a thank you note in the mail from my local hardware store. The owner and his wife actually took the time to sign the note by hand. The next time I visited the store, I took the time to thank the owner […]
Why be nice?
Recently, I gave some free professional advice to a former colleague. They responded with very sharp words saying they did not want unsolicited advice. My reply was that I would no longer give any advice. The former colleague’s sharp words resulted in my future unwillingness to help them. They basically burned their bridges. As a […]
Twitter Tip
Twitter will be rolling out a feature in the coming months that is worth your time to latch onto… archiving your tweets. Twitter gave us details on their blog on December 19th. This is significant for power Twitter users. You can recycle tweets you spent a lot of time on, a few years ago. You […]
Stick with the Truth
They didn’t tell the truth. I think they were trying to get some new business for their service department, but it backfired… a downward spiral of events they did not plan for may result. The story began when I took my car in for an oil change at a new dealership, using a coupon. A […]
Inbox Zero? No.
Why is my Gmail inbox so full? Because I use it for free storage. My main personal email account is Gmail. I have completely enjoyed using it for a long time. My overall experience with Gmail has been so good that I’d almost invest in Google stock. The only emails I delete are those with […]